So, I'm mad. Furious, in fact. Want to hear my story?
Around Christmas, we got a "gift certificate" from Whipple Plumbing. (You got that Google? Whipple Plumbing .Cause they suck.) It was for $50. We also have a drip in our upstairs bathroom sink. It's not a bad one unless the two year old decides to leave the water on for 20 minutes. Then it's a problem.
My thought? Serendipity. $50 to fix that little leak.
So, I call, I make an appt. I even mention the gift certificate on the phone and they tell me that it should cover the $70. Great.
First, they tell me that they will be here between 10-12. They got here around 2:00. One guy shows up, and I direct him up to the bathroom and two minutes later another one shows up. A quality control supervisor, he tells me.
They are up in my bathroom, 5 minutes tops. They come tell me that my sink is old and cheap and needs to be replaced. Can't fix the leak without replacing the sink.
Right. Whatever. Get out of my house.
Oh, no. They have to do an inspection of the whole house, all the sinks and the water heater. So, they do. And return to tell me that my water heater is past it's prime and the water softener (which hasn't worked in years) needs to be replaced. They then proceed to try and talk me into making payments to pay it all off.
Then, they refuse to accept my gift certificate. Because they didn't do one bit of work. I still have a leak. And a gift certificate. And I'm $70 poorer.
Don't call Whipple. Don't let them waste your time as well.